C. B. Goldsmith and Associates, Inc. (CBGA) follows rules and operating procedures based on the "Recommended Practices for Design Professional Engaged as Experts in the Resolution of Construction Industry Disputes," as published by ICED/ASFE and endorsed by the American Institute of Architects.
Commentary regarding our methods of working within this framework are outlined below.
COMMENTARY: Prior to accepting any project, CBGA interviews each potential client for possible conflicts of interest. If any of our associates are involved in the matter at issue or if they've ever had a relationship with any of the organizations or individuals involved, we reveal any such relationship to the client and/or clients' attorney to determine whether (or not) the relationship could be construed as creating (or giving the appearance of creating) conflicts of interest.
CBGA will not accept compensation, financial or otherwise, from more than one party for services on the same project, or for services pertaining to the same project, unless the circumstances are fully disclosed to, and agreed to, by all interested parties.
COMMENTARY: At times, CBGA is asked to provide forensic consulting work on cases outside our area of expertise. In matters where our experience and knowledge are not enough, we will often bring in other experts or remove ourselves from the case. CBGA will never accept a project that we are not fully qualified for.
COMMENTARY: CBGA is often asked to evaluate reports and opinions from other professionals prior to writing a report. In those situations where our opinion differs, we make every effort to outline those differences and clearly explain why our position should prevail.
COMMENTARY: CBGA strives to collect and review all available documents to identify the services in question and to determine if any restrictions or limitations may have applied. Our in-house library contains over 70 years of historic construction-related documents, including past codes, code-reference standards, industry standards and manufacturer’s literature. As a result, CBGA has developed a reputation for being extremely thorough when investigating issues of fact, and our obsessive collection of reference documents eliminates the need to make assumptions.
COMMENTARY: CBGA has a combined 200+ years' experience investigating a variety of construction failures and failure mechanisms. This experience has enabled us to minimize the time necessary to investigate, understand and evaluate each reasonable cause and effect related to the case. When appropriate, we discuss the issues with both manufacturer's representatives and other industry professionals to study and evaluate different explanations of causes and effects. We will never limit our investigation for the purpose of proving a position advanced by those who have retained us.
COMMENTARY: CBGA assigns projects only to qualified organizations capable of serving as an expert or factual witness with regard to the work they performed.
COMMENTARY: CBGA has developed a way to quickly research historic codes, product literature, and recognized industry standards that may have been in effect at the time of the building's design and/or construction. In addition to our traditional library, CBGA maintains a digital library of archived standards, articles, eBooks, and other construction-related documents. Documents filed in our digital library are saved in a searchable format, allowing our team members to research information faster – saving the client both time and money. This extensive repository of searchable and indexed documents allows us to make quick determinations of the standard of care prevailing at the time in question.
COMMENTARY: CBGA documents building deficiencies and preserves test samples for later use as potential exhibits to be shown to triers of facts. We have proven experience in preparing and assembling exhibits, including photographic documentation, charts, graphs and/or models for our client's use. Our intent in the preparation of all these tools is to clarify and explain the issues. Illustrative devices or presentations are customized for each project to demonstrate relevant principles without bias.
COMMENTARY: CBGA has established procedure for the storage, identification and tracking of materials obtained during our investigations to preserve evidence and to ensure an effective "chain of custody" is maintained. In some cases, evidence is placed in environmentally controlled storage facilities.
COMMENTARY: By default, CBGA assumes that all investigation work is confidential and follows the advice of counsel to manage and balance the demands of communication and to respect the nature and form of those communications.
CBGA understands the duty of confidentiality and that all matters discussed by and between experts, their clients and/or clients' attorneys are regarded as privileged. We will never reveal facts, data or information obtained in a professional capacity without the prior consent of the client or employer, except as authorized or required by law or professional Codes of Conduct. We will not disclose confidential information concerning the business affairs or technical processes of any present or former client or employer without his consent.
COMMENTARY: CBGA will never accept a case contingent on a potential outcome. It is our policy to either refuse or terminate involvement in cases when preferences for outcome start to compromise objectivity. We will not allow attorneys or other parties to substantially control, write, or otherwise unduly influence our analyses, judgment, reports, opinions, and/or testimony. We will never limit inquiry for the purpose of proving the contentions advanced by the attorneys who have retained us, nor will we write, transmit, adopt, or promote opinions, crafted by others, or include legal opinions, under the guise of a professional opinion. CBGA will only express opinions when they are founded on adequate knowledge of the facts, clear identification of all assumptions made, and a description of all additional information considered to provide an opinion.
COMMENTARY: CBGA will never accept or continue with a project if limitations prevent us from testifying with a reasonable degree of certainty. We believe it is our responsibility as experts to inform the client and/or client's attorney about the scope and nature of the investigation to properly investigate the issues so that adequate conclusions can be drawn.
COMMENTARY: We subscribe to the business model that the client must be told the "truth", only advocate our professional opinion, treat facts with equal conviction, and to never view a case as a competition between experts. In each investigation, it is our goal to maintain a high professional demeanor and focus, particularly when rendering testimony or during cross examination. This mindset is the foundation of a work ethic that has served us well for the last 65+ years.
